Welcome to the Keynote Online Education Series

Instructor: Jackie Leavenworth

The ability to understand and recognize different negotiating styles and strategies results in successful client interactions and closed transactions. This course introduces students to "DISC Behavior Profiling," training students how to build trust and connect with others, balance emotion and logic, reduce stress, and ultimately achieve a "Win-Win-WIn" negotiation.

Instructors: Jackie Leavenworth and Chandra Hall

“Meeting the Needs of Buyers and Sellers” is a two-part course for real estate professionals that provides crucial information for working with buyers and sellers.

Part One, “Positioning Homes to Sell,” examines initial contact with the seller, managing seller expectations, and how to best position homes in a particular market. Current technologies and resources are explored, as well as agent presentations, loan products, and the market challenges an agent may encounter.

Part Two, “Buyer Upfront Counseling,” is concerned with how real estate professionals establish relationships with buyers, and how to match buyer expectations with the current market.  This section also explores the process of credit reporting, and describes various loan products in detail.

Instructor: Chandra Hall

This course will provide real estate professionals with the proper training, technology, tools and systems to generate more successfully completed closings by educating buyers on the buying process, and by helping buyers negotiate the best terms for a loan and for a purchase.  Discover hands-on systems and solutions to improve your productivity and manage the process of working with buyers to generate a higher return on your investment.  

Instructor: Jackie Leavenworth

Working with today’s sellers is a process that begins with a phone call and should end with referrals after a successful close. The steps in the process require systems and skills.  This course takes real estate professionals through each step of the process and includes unique strategies, dialogues and skill sets to enhance the professional counseling and services provided to today's sellers.  

Instructor: Barry Stranz

This course is designed to help real estate professionals better serve their clients and increase their confidence when asked questions regarding the construction of the homes they market. The student will learn about the structure of houses, both new and existing, and focus on how floors, walls, and roofs are built. This course will empower real estate professionals to give accurate generic construction information to their clients without taking on personal liability while recognizing when to defer to the assistance of qualified experts.

Instructor: Vernon Jarboe

This course brings an understanding of what constitutes a contract, how to write a contract, the critical importance of the contract in the real estate transaction, and what to be aware of in the process. It also explains earnest money, financing, inspections, title and closing, post-closing, and much more.

Instructor: Vernon Jarboe

Fair Housing laws, beginning with the Fair Housing Act of 1968, were enacted to prohibit discrimination against certain protected classes. Real estate professionals must be familiar with both the theory and practice of Fair Housing when conducting business. 

This course covers discrimination and housing, types of violations, advertising rules, ADA, penalties, fair employment practices, fair credit practices.  It also explores anti-trust laws, bankruptcy protection, environmental considerations, and data security.

Instructor: Tom Lundstedt, CCIM

You'll laugh and learn as your instructor, Tom Lundstedt, CCIM, enthusiastically leads you through real world, rental property examples. When you've completed this course, you'll be able to comfortably "talk the talk" with your investor clients about such items as: cash flow, NOI, depreciation, rate of return, income tax savings and much more. This course will increase your confidence when working with investor clients and open your eyes to many new opportunities.